Returns & Exchanges

At Ruby Rose Cowgirl Clothes, we want you to love your western wear, so we offer a 30-day return window for all unwashed and unworn items with original tags attached. If your boots don't scoot or your denim doesn't fit, we are here to make the exchange or refund process as smooth as a desert breeze.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all hangtags and labels are intact and included.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or store credit within 5-7 business days.