Frequently Asked Questions
Everything you need to know about shopping with Ruby Rose Cowgirl Clothes.
How do I know which size will fit me best?
Since western wear can vary by brand, we provide a detailed size chart on every product page. If you are between sizes for our denim or boots, we generally recommend sizing up for the most comfortable fit.
What is your return policy for western boots and apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that boots must be returned in their original box and shows no signs of wear on the soles.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your outfit ready in time for the next rodeo or country concert.
Are your products made from genuine leather?
Yes, our premium boot collection and belts are crafted from 100% genuine leather. Material details for each specific item can be found in the 'Product Description' section.
Do you offer international shipping?
Currently, Ruby Rose Cowgirl Clothes ships to the United States, Canada, and Australia. Shipping rates and delivery times for international orders are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to follow your package's journey to your doorstep.